Weller provides repair service (warranty and non-warranty) for their products. I use this service for Calibration of Weller WCM1 as well as Weller repairs, when parts are unavailable (and Weller repair service is cheaper than eBay parts).
Weller / Apex Tool
Repair Department
P.O. Box 728
Apex, NC 27502-0728
1000 Lufkin Road
Apex, NC 27539
Phone: (800) 476-3030 Ext. 1
Fax: (919) 387-2640
I have a Weller Pro 260/200 W soldering gun that has been erratic in heating. Do you fix these?
Tony,
Contact Weller Service & Repairs in Apex, NC.
Loose tips will cause that same issue.
gb
WELLER SERVICE AND PARTS
Apex Tool Group
1000 Lufkin Road Apex, NC 27539
Fax: (919) 387-2614
North American Customer Service
Telephone:
Canada: (866) 691-6212
Hardware: (800) 548-8883
Industrial – East: (866) 907-9706
Industrial – West: (866) 907-9716
Weller Technical Service: (866) 498-0484
Hello i have 2 Weller Pyropens’s and I cannot get them to light . I live in Venezuela but I purchased these in Australia. They invaluable tools so I wanted to know what cost is involved in getting them repaired . I also have 2 weller controlled output soldering irons
the power units are fine I just need the iron with cable on one as it was stolen and the other I have no tip left and cannot get the old tip out because of corrosion.
John,
Best step in North America is to contact Weller Repairs in Apex, NC.
gb
Hello, I purchased a Weller soldering iron 3 weeks ago from Fry’s electronics. It no longer heat but the lights come on. I threw away the receipt because I figured I would not have a problem with the product. Will Weller still cover repair or replacement? Thank you.
Jason,
Work with Fry’s to resolve.
IF you paid with Credit or Debit Card … those records are good for Fry’s resolution.
—
Weller Repair in Apex, NC would require receipt for Warranty Service, otherwise you pay $ for repairs.
I purchased a Weller WE1010NA and it stopped heating in the middle of using it. I have replaced the tip, swapped out the power cord, left it unplugged overnight, tried holding down buttons to reset it, and checked the connector to the iron. Nothing has worked and it won’t heat past about 90-110F. I have adjusted every setting possible. I have my receipt and it was purchased in Feb 2019. Please can someone contact me about getting this warranty item resolved? I registered it with Weller when I purchased it using the instructions on the warranty card that came in the box, but the Weller website is absolutely useless. Every time I try to send a message, it just gives an error. It says “register your product and get access to support, warranty….” but nowhere on the website will it let you submit any warranty information. I’m frustrated and needed to use this ASAP and have always trusted Weller and bragged about how much better they are. Please help?
USE your Smartphone / Mobile Telephone and
CALL Weller Repair Department (it’s Toll Free)
Weller / Apex Tool
Repair Department
P.O. Box 728
Apex, NC 27502-0728
1000 Lufkin Road
Apex, NC 27539
Phone: (800) 476-3030 Ext. 1
Hi, I have a Weller WES51 soldering station that has quit working (the magnet pencil has no effect), do you still repair them? If so how much?
Thanks Ernie
Ernie –
I do not repair the Weller WES51 or WESD51 solder stations (current production).
I can not match the current Weller Repair prices & part availability.
Weller North American Repair Facility is located in Apex, NC.
Please contact, Larry Maiden, manager of Weller Service/Repair.
http://www.apextoolgroup.com/WebShareNFS/drupal/files/images/extra_images/WELLER%20REPAIR_PRICING_POLICY_SOLDERING_DESOLDERING_REWORK%20PRODUCTS.pdf
PES51 Handpiece repair is $25 (new PES51 are $35-$40 retail)
IF your base unit, WES51PU is bad that is $35 (new control board and/or transformer).
greg