Weller provides repair service (warranty and non-warranty) for their products. I use this service for Calibration of Weller WCM1 as well as Weller repairs, when parts are unavailable (and Weller repair service is cheaper than eBay parts).
Weller / Apex Tool
Repair Department
P.O. Box 728
Apex, NC 27502-0728
1000 Lufkin Road
Apex, NC 27539
Phone: (800) 476-3030 Ext. 1
Fax: (919) 387-2640
I have a Weller Pro 260/200 W soldering gun that has been erratic in heating. Do you fix these?
Tony,
Contact Weller Service & Repairs in Apex, NC.
Loose tips will cause that same issue.
gb
WELLER SERVICE AND PARTS
Apex Tool Group
1000 Lufkin Road Apex, NC 27539
Fax: (919) 387-2614
North American Customer Service
Telephone:
Canada: (866) 691-6212
Hardware: (800) 548-8883
Industrial – East: (866) 907-9706
Industrial – West: (866) 907-9716
Weller Technical Service: (866) 498-0484
Hello i have 2 Weller Pyropens’s and I cannot get them to light . I live in Venezuela but I purchased these in Australia. They invaluable tools so I wanted to know what cost is involved in getting them repaired . I also have 2 weller controlled output soldering irons
the power units are fine I just need the iron with cable on one as it was stolen and the other I have no tip left and cannot get the old tip out because of corrosion.
John,
Best step in North America is to contact Weller Repairs in Apex, NC.
gb
Hello, I purchased a Weller soldering iron 3 weeks ago from Fry’s electronics. It no longer heat but the lights come on. I threw away the receipt because I figured I would not have a problem with the product. Will Weller still cover repair or replacement? Thank you.
Jason,
Work with Fry’s to resolve.
IF you paid with Credit or Debit Card … those records are good for Fry’s resolution.
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Weller Repair in Apex, NC would require receipt for Warranty Service, otherwise you pay $ for repairs.
I purchased a Weller WE1010NA and it stopped heating in the middle of using it. I have replaced the tip, swapped out the power cord, left it unplugged overnight, tried holding down buttons to reset it, and checked the connector to the iron. Nothing has worked and it won’t heat past about 90-110F. I have adjusted every setting possible. I have my receipt and it was purchased in Feb 2019. Please can someone contact me about getting this warranty item resolved? I registered it with Weller when I purchased it using the instructions on the warranty card that came in the box, but the Weller website is absolutely useless. Every time I try to send a message, it just gives an error. It says “register your product and get access to support, warranty….” but nowhere on the website will it let you submit any warranty information. I’m frustrated and needed to use this ASAP and have always trusted Weller and bragged about how much better they are. Please help?
USE your Smartphone / Mobile Telephone and
CALL Weller Repair Department (it’s Toll Free)
Weller / Apex Tool
Repair Department
P.O. Box 728
Apex, NC 27502-0728
1000 Lufkin Road
Apex, NC 27539
Phone: (800) 476-3030 Ext. 1
Hi, I have a Weller WES51 soldering station that has quit working (the magnet pencil has no effect), do you still repair them? If so how much?
Thanks Ernie
Ernie –
I do not repair the Weller WES51 or WESD51 solder stations (current production).
I can not match the current Weller Repair prices & part availability.
Weller North American Repair Facility is located in Apex, NC.
Please contact, Larry Maiden, manager of Weller Service/Repair.
Weller USA : Repair Center & Parts
Toll Free: 800-476-3030
Fax: 919-387-2640
http://www.apextoolgroup.com/WebShareNFS/drupal/files/images/extra_images/WELLER%20REPAIR_PRICING_POLICY_SOLDERING_DESOLDERING_REWORK%20PRODUCTS.pdf
PES51 Handpiece repair is $25 (new PES51 are $35-$40 retail)
IF your base unit, WES51PU is bad that is $35 (new control board and/or transformer).
greg
The power switch in my W-TCP-L has broken. Flipping it on was like sticking a finger in a socket. Opening up the base shows the switch is soldered to the wires, which begs the question, how does one solder on a new switch without a soldering iron?
Weller used the Leviton 90572 rotary canopy switch (used in lighting, lamps)
https://www.leviton.com/en/products/90572
for the PU-1 power base on the WTCPL soldering station.
That switch is wired with small electrical wire nuts (no soldering).
Weller WTCPL Tech Sheet
http://bama.edebris.com/download/weller/wtcpl/WTCPL%20Tech%20Sheet.pdf
NEEDED REPLACEMENT METAL PINS USED IN TC217 CORD PART NUMBER
Weller does not sell individual pins for their hand-made 3-pin connector used on the Weller TC-201 irons since 1981.
==
Weller did sell a repair kit for a number of years., part number: PL120
However, new owner/management withdrew from Retail Sales in 2019.
**You might find a distributor, that still has stock. Many have been selling via eBay or Clearance sales in past 18 months.**
https://www.newark.com/weller/pl120/replacement-plug-receptacle/dp/52F5674
I don’t have that PL120 in stock. Instructions here:
https://bama.edebris.com/download/weller/tcpseriesplugwiring/Weller_TCP_Series_Plug_Jack.pdf
You could buy the TC217 replacement cord, BUT you will need to build extractor tool (for pin removal in handle). White and Green wires from old cord have to be removed (old cord).
https://bama.edebris.com/download/weller/sw60replacement/SW_60_Replacement_2003.pdf
Suggest you CALL Weller Warranty Service/Repairs in Apex, NC ,
to determine your options (They formally offered repair service for this).
Weller USA : Repair Center & Parts (Apex, NC)
Toll Free: 800-476-3030
Fax: 919-387-2640
—
BAMA Mirror : Weller documentation (HOW TO — requires Reading)
https://bama.edebris.com/manuals/weller/
Proper Disassembly of Handle
https://bama.edebris.com/download/weller/handle/Weller_Handle_Disassembly.pdf
I have a Weller EC2001 ESD. When switched on, the light comes on and you can hear a slight hum to it but no heat is transmitted through to the soldering tip. Any ideas or does this unit need to be sent in?
Todd –
FIRST, check your Soldering Iron (EC-1201, hand piece) is Functional.
The plug-in heater (EC-234) could have failed. That part readily available with new BA-60 barrel nut.
Contact Weller USA in Apex, NC …
IF you desire to send in for repairs.
Weller Repair Center & Parts
Toll Free: 800-476-3030
Fax: 919-387-2640
(Postal Address):
Weller Repair Center
1000 Lufkin Road
Apex, NC 27539
==
greg
I have a WESD51 unit with about 75 hours use on it. I take care of my tools, so it wasn’t dropped or thrown into tool bag, etc. I was using it at 700 deg F (typical) when after about 20 minutes the LED’s went dark and the unit wouldn’t heat. I checked all the troubleshooting tips from owners’ manual: AC power, switch continuity, good fuse on pcb, 21.8 Ohm across power blades on power cord with switch ‘on’, 11.8 ohm across pins 2+6 on tool, 3 Ohm on pins 3+4 of tool, >1MegOhm from pins 3+2, and 3+6 (all tests performed with Fluke 87 meter). Can’t figure it out….thanks for any help….
The Weller WESD51 is a current production station by Weller.
It sounds like you have performed resistance checks on the BASE Unit.
—
In my experience (46 years with Weller),
the Handpiece Heater is the Most Common component that fails.
Since RoHS (2003), competition from Asia (Hakko, Metcal/OKI), and
cheap Asian “clones/knock-offs”, Weller integrated hand pieces (irons).
The Weller PES51 soldering iron is the handpiece for the WESD51 station.
Weller sells these replacement irons for ~$40 each either directly OR via distributors.
==
You CAN Contact Weller USA in Apex, NC …
to have their repair/service department examine (troubleshoot) the station.
Their “repair charge” for the PES51 (2016) was $25 (likely higher today).
Weller Repair Center & Parts
Toll Free: 800-476-3030
Fax: 919-387-2640
(Postal Address):
Weller Repair Center
1000 Lufkin Road
Apex, NC 27539
greg
Hello,
I am in Toronto, Canada. Where can a Pyropen repaired locally ?
Shipping to the USA is not super convenient, with duties, etc.
Thank you
Terry,
Weller manufactured different models of their Pyropen, thru the decades. SO, Start by determining the Pyropen MODEL Number you have (unless you already know).
https://www.techni-tool.com/Search?criteria=pyropen
SOME Weller Pyropen models are relabeled Master Appliance (Japan) models for Western Hemisphere.
For example, the Master UT-100Si is the US twin-brother of the current Weller Pyropen.
https://www.masterappliance.com/parts-service/order-replacement-parts/ultratorch-soldering-iron-heat-tool-replacement/
Master does Sell a Rebuild Kit (~$72 USD) for their popular model.
https://www.masterappliance.com/20261-repair-kit-1-each-80-03-80-04u-80-07u-80-14/
The current Weller WPA2N model is shown below, selling for $196.00
Weller Repair Service (Apex, NC) for their Pyropen is $75
https://www.apextoolgroup.com/WebShare/files/images/extra_images/WELLER%20REPAIR_PRICING_POLICY_SOLDERING_DESOLDERING_REWORK%20PRODUCTS.pdf
==
So major problems are:
1.) BAD Fuel (cheap butane, bargain price — that causes issues with these small igniters).
2.) Igniter failure.
==
REPAIRS in CANADA.
CHECK with Mater Appliance North American office in Racine, Wisconsin
https://www.masterappliance.com/contact-us/
They may have a Toronto Service Center or Parts Depot.
—
For DIY Repairs, GO to YouTube and Search for DIY Pyropen Repair Videos about Specific Weller Pyropen model you have.
Some are Very Good, others are NOT Educational or Useful.
==
2016 disussion at Antique Radios.
https://www.antiqueradios.com/forums/viewtopic.php?t=299798
greg
Hi Greg.
It is definitely a Weller Pyropen…its the big one…and looks exactly like the Red one pictured….but this one is blue and black.
It is a few years old 🙂 Would you like a picture ?
How do I get it repaired please in Toronto ?
Terry –
Photos won’t provide a different answer.
Neither company, Weller (Blue) or Master (Red) have a “walk-in repair service” in Toronto.
—
You MIGHT have a Toronto professional/industrial distributor that performs repairs, like Grainger (or recommends local service talent)
I do not live in Toronto, but TRANSCAT has some services (calibration, service) for some products.
—
Owners of the Master Pyropen send the broken product to their Racine, WI (USA) repair center. $61.00 (same cost as their rebuild kit).
https://www.masterappliance.com/heat-gun-repair/
==
IF you Desire Local Repair, You need to Inquire in Toronto (use local contacts, dealers, etc.),
OTHERWISE it is DIY Repairs (and ordering needed parts).
Hello I have a Weller 8200 N Soldering Gun, I need to replace the 2 Hex nuts, are these available ? how can I order them ?
Replacement Soldering Tips for the Weller 8200N Universal Soldering Gun, INCLUDE the Hex Nuts!!
You can get Used Nuts by removing from Old Worn Solder Tips used on Gun.
Older Gun models used Hex screws and bare tips, the 8200N series updated that attachment process.
—
Weller Part Number: 8125N
Weller® Replacement Tip with Hex Nuts for 8200N Soldering Gun
—
Available from many sources, Weller distributors, Internet (Amazon), and Retail Stores that sell Weller Soldering Guns (Good hardware stores, ACE hardware stores, some Home Depot/Lowe Big Box stores).
SHOP for Best price (Use Google Search, Amazon).
For example,
Toolbox Supply in Troy, NY sells that Weller part for $6.69 !!
Weller Consumer Part : 8125N
https://www.weller-tools.com/consumer/USA/us/Weller+Consumer/Soldering+Guns/Accessories+%26+Consumables/8125N
Hi Craig,
I have Mc5000 base with ec1302 20 watt iron. I just replaced the heater and the sensor in the iron and followed calibration procedures in the MC5001 manual for the base unit and the iron. I have the EPH106 tip installed on the iron. My problem is that I have a delta of 50 degrees F between the base unit set temp and sensor temp readings and the tip. When I place a thermocouple on the tip a measure temperature the base unit sensor temp is 455F and the tip is 406F. I used the resistor calibration values as stated in the manual. Have those changed as I am seeing this 50F offset? Also what offset values if any do I need to set for the EPH106 tip? Any help very much appreciated.
Marty –
I have never worked with the Weller MC5000 base unit,
so I am unaware of that controller design for handpieces (if internal calibration possible)
I don’t have a schematic or TechSheet for the MC5000.
—-
The last of the “old school” 20th century Weller managers & repair techs retired in 2020, just as COVID-19 was hitting.
Larry Maiden was the Repair Center Manager, who retired. He will be missed.
Weller Germany is handling the designs and management today,
with production in Mexico and China.
—-
** You can contact Weller USA in Apex, NC and see IF they have any information. **