Weller provides repair service (warranty and non-warranty) for their products. I use this service for Calibration of Weller WCM1 as well as Weller repairs, when parts are unavailable (and Weller repair service is cheaper than eBay parts).
Weller / Apex Tool
Repair Department
P.O. Box 728
Apex, NC 27502-0728
1000 Lufkin Road
Apex, NC 27539
Phone: (800) 476-3030 Ext. 1
Fax: (919) 387-2640
I have a Weller Pro 260/200 W soldering gun that has been erratic in heating. Do you fix these?
Tony,
Contact Weller Service & Repairs in Apex, NC.
Loose tips will cause that same issue.
gb
WELLER SERVICE AND PARTS
Apex Tool Group
1000 Lufkin Road Apex, NC 27539
Fax: (919) 387-2614
North American Customer Service
Telephone:
Canada: (866) 691-6212
Hardware: (800) 548-8883
Industrial – East: (866) 907-9706
Industrial – West: (866) 907-9716
Weller Technical Service: (866) 498-0484
Hello i have 2 Weller Pyropens’s and I cannot get them to light . I live in Venezuela but I purchased these in Australia. They invaluable tools so I wanted to know what cost is involved in getting them repaired . I also have 2 weller controlled output soldering irons
the power units are fine I just need the iron with cable on one as it was stolen and the other I have no tip left and cannot get the old tip out because of corrosion.
John,
Best step in North America is to contact Weller Repairs in Apex, NC.
gb
Hello, I purchased a Weller soldering iron 3 weeks ago from Fry’s electronics. It no longer heat but the lights come on. I threw away the receipt because I figured I would not have a problem with the product. Will Weller still cover repair or replacement? Thank you.
Jason,
Work with Fry’s to resolve.
IF you paid with Credit or Debit Card … those records are good for Fry’s resolution.
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Weller Repair in Apex, NC would require receipt for Warranty Service, otherwise you pay $ for repairs.
I purchased a Weller WE1010NA and it stopped heating in the middle of using it. I have replaced the tip, swapped out the power cord, left it unplugged overnight, tried holding down buttons to reset it, and checked the connector to the iron. Nothing has worked and it won’t heat past about 90-110F. I have adjusted every setting possible. I have my receipt and it was purchased in Feb 2019. Please can someone contact me about getting this warranty item resolved? I registered it with Weller when I purchased it using the instructions on the warranty card that came in the box, but the Weller website is absolutely useless. Every time I try to send a message, it just gives an error. It says “register your product and get access to support, warranty….” but nowhere on the website will it let you submit any warranty information. I’m frustrated and needed to use this ASAP and have always trusted Weller and bragged about how much better they are. Please help?
USE your Smartphone / Mobile Telephone and
CALL Weller Repair Department (it’s Toll Free)
Weller / Apex Tool
Repair Department
P.O. Box 728
Apex, NC 27502-0728
1000 Lufkin Road
Apex, NC 27539
Phone: (800) 476-3030 Ext. 1
Hi, I have a Weller WES51 soldering station that has quit working (the magnet pencil has no effect), do you still repair them? If so how much?
Thanks Ernie
Ernie –
I do not repair the Weller WES51 or WESD51 solder stations (current production).
I can not match the current Weller Repair prices & part availability.
Weller North American Repair Facility is located in Apex, NC.
Please contact, Larry Maiden, manager of Weller Service/Repair.
http://www.apextoolgroup.com/WebShareNFS/drupal/files/images/extra_images/WELLER%20REPAIR_PRICING_POLICY_SOLDERING_DESOLDERING_REWORK%20PRODUCTS.pdf
PES51 Handpiece repair is $25 (new PES51 are $35-$40 retail)
IF your base unit, WES51PU is bad that is $35 (new control board and/or transformer).
greg
The power switch in my W-TCP-L has broken. Flipping it on was like sticking a finger in a socket. Opening up the base shows the switch is soldered to the wires, which begs the question, how does one solder on a new switch without a soldering iron?
Weller used the Leviton 90572 rotary canopy switch (used in lighting, lamps)
https://www.leviton.com/en/products/90572
for the PU-1 power base on the WTCPL soldering station.
That switch is wired with small electrical wire nuts (no soldering).
Weller WTCPL Tech Sheet
http://bama.edebris.com/download/weller/wtcpl/WTCPL%20Tech%20Sheet.pdf
NEEDED REPLACEMENT METAL PINS USED IN TC217 CORD PART NUMBER
Weller does not sell individual pins for their hand-made 3-pin connector used on the Weller TC-201 irons since 1981.
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Weller did sell a repair kit for a number of years., part number: PL120
However, new owner/management withdrew from Retail Sales in 2019.
**You might find a distributor, that still has stock. Many have been selling via eBay or Clearance sales in past 18 months.**
https://www.newark.com/weller/pl120/replacement-plug-receptacle/dp/52F5674
I don’t have that PL120 in stock. Instructions here:
https://bama.edebris.com/download/weller/tcpseriesplugwiring/Weller_TCP_Series_Plug_Jack.pdf
You could buy the TC217 replacement cord, BUT you will need to build extractor tool (for pin removal in handle). White and Green wires from old cord have to be removed (old cord).
https://bama.edebris.com/download/weller/sw60replacement/SW_60_Replacement_2003.pdf
Suggest you CALL Weller Warranty Service/Repairs in Apex, NC ,
to determine your options (They formally offered repair service for this).
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BAMA Mirror : Weller documentation (HOW TO — requires Reading)
https://bama.edebris.com/manuals/weller/
Proper Disassembly of Handle
https://bama.edebris.com/download/weller/handle/Weller_Handle_Disassembly.pdf